engagement model

Ongoing Scope Engagement

Is a subscription-based system that is best for teams needing continuous design support, iterative improvements and long-term initiatives where priorities shift over time.

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Why choose the ongoing
scope engagement

Continuous
product growth

Designed for companies scaling complex products that require continuous design leadership and long-term evolution.

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Flexible timeline
(more than 3 months)

Ongoing engagement with no artificial stop point, supporting continuous product improvement.

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Product requirements are dynamic (instead of static)

A long-term collaboration that adapts to shifting priorities, allowing design to evolve alongside your product and business goals.

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Insights, efficiency accumulate month after month.

Looking for a long-term design partner? Let’s build momentum together.

Reach out to us
Ongoing plan engagement icon

subscription

Ongoing scope project

Ideal solution for expanding businesses in need of ongoing design support for features and requirements that are dynamic.

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For projects

Longer than 3 months

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communication

3 x per week (30 min sessions each)
Dedicated Slack channel

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team

1 x Lead Designer
1 x Designer
1 x Account manager

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Includes

Unlimited design requests
160h per month
Access to every type of design service
Product ownership of all deliverables
Developer hand-off

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services recommended

Dashboard

Web app

Mobile app

Design system

Product scale

Product redesign

Usability testing

Ongoing scope plans

Ongoing plan engagement icon

subscription

3 months

Includes

Access to every type of design service

Product ownership of all deliverables

Unlimited design requests

160h per month

Monthly report

Developer hand-off

Post-completion support

team

1 x Lead Designer
1 x Designer
1 x Account manager

communication

2 x per week (45 min sessions each)

Dedicated Slack channel

7% Discount

From the base monthly price,
for payment in advance.

Ongoing plan engagement icon

subscription

6 months

Includes

Access to every type of design service

Product ownership of all deliverables

Unlimited design requests

160h per month

Monthly report

Developer hand-off

Post-completionsupport (8h)

team

1 x Lead Designer
1 x Designer
1 x Account manager

communication

3 x per week (30 min sessions each)

Dedicated Slack channel

11% Discount

From the base monthly price,
for payment in advance.

Ongoing plan engagement icon

subscription

12 months

Includes

Access to every type of design service

Product ownership of all deliverables

Unlimited design requests

160h per month

Monthly report

Developer hand-off

Post-completionsupport (16h)

team

1 x Lead Designer
1 x Designer
1 x Account manager

communication

Daily meetings (30 min sessions each)

Dedicated Slack channel

14% Discount

From the base monthly price,
for payment in advance.

Clients who partnered with us
for ongoing scope engagement

subscription

6 months

Hostelworld

We supported their full product strategy, created a clear design system to remove guesswork, defined all design rules and redesigned their entire ecosystem: from mobile and web apps to their website.

Hand holding smartphone displaying a hostel booking app showing St Christopher's Barcelona with a 9.5 rating and amenities like free WiFi and breakfast.

subscription

12 months

46Labs

We’ve created three distinct dashboard app solutions and developed the strategy for the pitch and investor decks, produced an explainer video and developed marketing materials for social media use.

Dashboard interface showing call statistics with graphs and menu options including Home, Connections, Numbering, Reporting, Debugging, Blacklist, Account, Settings, and Help.

subscription

12 months

Autone

We've helped with the redesign of their main dashboard platform to deliver on the business success metrics: helping users save time, reduce errors and improve operational efficiency.

autone project cover image

subscription

6 months

HYNS

We helped HYNS design their first iOS mobile application, translating their well-known nervous system healing program into a structured, intuitive digital experience that supports users in reducing stress and anxiety.

Hand holding smartphone displaying the HYNS app with check-in, breathing exercise, alert state, and weekly progress at 64%.

Client testimonials

Joao Magalhaes avatar

Joao Magalhaes

Design manager, Hostelworld · 6 months

High UI standards, collaborative mindset, extremely fast to deliver, and a keen eye for detail—backed by structured processes, clear communication, and design decisions grounded in real user behavior.

Phillip Constantinides avatar

Phillip Constantinides

VP of Marketing, 46 Labs  · 12 months

Eleven Space established a robust brand identity for 46Labs. They delivered a new website, defined the brand portfolio, and provided quality assets. They communicated frequently with the client through virtual meetings, email, and a messaging app and they responded quickly to concerns.

Ana-Maria Ghita avatar

Sakky Baral

PRINCIPAL DESIGNER, AUTONE  · 12 months

The team’s speed and quality of work were highly commendable, resulting in a seamless collaboration. Overall, the project was a success.

Alessio Santo avatar

Alessio Santo

co-founder, hyns  · 6 months

They delivered, on time, within budget and were flexible in accepting modifications to requirements and changing the app based on feedback. Having all the mockups completed on time was key to getting the development going in a structured and efficient way, with brand consistency and user-centered design.

We worked with +50 companies worldwide including

Vodafone logo
Hostelworld logo
Bigotti logo
Teamnet logo
Nash logo
Heal Your Nervous System logo

comparison

Engagement models

why choose us?

ElevenSpace vs Other design agencies

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ElevenSpace

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With over a decade of design experience, we've seen it all. We'll make sure you receive only the best practices in UX and the validated process that helped so many clients achieve their business metrics.

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Structured process - We create a predictable roadmap with strategy and design steps that you're made aware in advance.

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A strong online presence with verified client reviews and testimonials. (+18 Reviews on Clutch, +12 Design Awards, active Linkedin page where we post daily)

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Strong business results (29%-39% improvement in conversion rate, 40% speed gained in time-to-market release, 80% increase in feature discoverability)

Other agencies

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Just starting out. They will make a lot of rookie mistakes  and you will pay them to learn and test with your project and hard-earned money.

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Unstructured execution - No clear roadmap resulting in confusion and improvised strategic actions.

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Little to no reviews or client testimonials to prove a successful collaboration. Clients find too late they can't rely on their services.

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Unverifiable results. Business metrics are not taken into consideration when creating designs.

Design expertise
across key industries

+12 Awards won

We're Award Winners
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Top Digital Design
Company in Romania

Clutch

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Design Systems
Certified

Awwwards

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Romania’s Most
Reviewed UX Partner

the manifest

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Best Upcoming Digital
Design Company

Clutch

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Product Design
Certified

Awwwards

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Key metrics

Our work speaks
through numbers

We focus on measurable impact, where design choices are driven by user behavior and reflected in business performance.

+50

Completed projects
all around the world.

$17.5M

Capital raised by
our startup partners.

+10M

Users reached with
products designed by us.

+11Y

Over a decade of experience in
delivering impactful digital solutions.

The ElevenSpace Advantage

Conversion rate

Hostelworld
after redesign

+39.49%

46Labs
after redesign

+37.02%

Autone
after redesign

+25.55%

+29%

on average

With our design system approach we’re able to save 2 days per week in feature development and time-to-market release time.

+40%

From the moment you contact us, it takes 5 days for us to get started on your project.

5days

Our work with Silicon Valley start-ups have taught us all about the level of quality required for businesses competing on a global level.

A+quality

FAQ

Do you have questions?
We have answers

What if our priorities change mid-engagement?

That’s the advantage of ongoing scope: we can adjust focus each cycle. New features, experiments or research can be slotted in without disrupting momentum.

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How is pricing calculated?

Typically based on a monthly or quarterly retainer tied to capacity, seniority and collaboration needs (design, research, strategy, etc.)

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What do we need to provide before we begin?

Context, product roadmap, design assets, brand guidelines (if any) and a shared understanding of goals. We’ll help structure this during onboarding.

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Can we scale up or down?

Yes, capacity can be adjusted to match roadmap intensity, launch windows, or periods of exploration vs. execution.

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Got a project in mind?
Let’s talk.
Get in touch