From Discovery to Checkout

UX for Ecommerce

We help ecommerce brands turn complex product catalogs and workflows into straightforward, engaging experiences.

Trusted by
Ecommerce  innovators

Bigotti logo
Swigly logo
almas logo
nativ logo
Redcat logo

what we know

What makes shopping fast and easy?

It’s not about
your store.

It’s about
how customers
purchase.

Luxurious storefront displaying designer handbags and clothing with marble steps and glass doors.

Ecommerce makes discovery easy, checkout quick and choices smarter.

We partner with ecommerce innovators to simplify discovery, highlight value and design experiences that make shopping feel trustworthy and enjoyable.

Where Ecommerce
platforms struggle

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Shoppers can’t find what they need fast enough.

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Slow experiences make even loyal customers lose patience.

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With too  many steps, every extra click kills conversions.

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Unclear photos or hidden fees break trust instantly.

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Inconsistent journeys across devices make shopping feel unreliable.

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Delays or tricky returns ruin an otherwise smooth experience.

Our approach

We begin by understanding your current situation: what’s working, what’s blocking progress and defining the results you want to achieve, moving forward.

Then we need to unpack where
you operate in Ecommerce:

Online Store Platforms

Marketplace Platforms

Payment & Checkout Systems

Inventory & Order Management (OMS)

Warehouse & Fulfillment Solutions

Shipping & Logistics Integrations

Product Information Management (PIM)

Personalization & Recommendation Engines

Marketing Automation & CRM

Analytics & Business Intelligence

Returns & Reverse Logistics

B2B eCommerce Portals

Plan

Depending on your goals, we shape a focused plan designed to move you to the next stage.

Key milestones

Discovery

Roadmap and timeline

Weekly alignment sessions

Design project setup

Product design

Documentation

Developer handover

Implementation support

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Our design process
for Ecommerce

Discovery icon

Discovery

We unpack operational flow, user roles and business constraints.

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UX Audit

We identify friction points across your existing platform.

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User Mapping

We define personas and their journeys.

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Information Design

We simplify dense workflows into intuitive flows.

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High-fidelity designs

We create intuitive interfaces that reflects your real-world use cases.

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Design Systems

We build a design foundation with reusable components, consistency and clear documentation.

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Interactive prototype

We create a clickable version of the product to test core user flows before development.

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Implementation Support

We work with developers to ensure fast, low-friction, consistent implementation.

Our design projects
in Ecommerce

We worked on digital products that moved Hospitality solutions forward:

Online store strategy & product Design
Omnichannel ecommerce Platforms
Omnichannel Retail Platforms
Ecommerce Analytics & Insights Platforms
Marketplace Integration Tools
Customer Support & Live Chat Platforms
Customer Feedback & Review Platforms

Bigotti

We collaborated with Bigotti to bridge the gap between their in-store and digital experiences by undertaking the redesign of their responsive website.

Hand holding smartphone showing shopping bag with added items: superslim plain navy blue suit and coral silk scarf, each with size, color, price, and product ID details.

Swigly

We designed Swigly as an integrated solution with two core components: a mobile app for consumers and a dashboard for businesses, bringing all ecommerce operations into one place and using AI to elevate the entire experience.

Hand holding a smartphone displaying the Swigly app with search, map of Mexico City, AI assistant prompt, and shopping categories.

Nativ

We partnered with Nativ to design their brand logo and develop comprehensive brand guidelines aligned with their mission of bringing the timeless spirit of nature into modern homes.

Close-up of a laptop screen with the word 'nativ' displayed over a beige textured surface with triangular indents, next to a black background with a stylized letter ñ inside a white square.

Client testimonials

Dan Oprea avatar

Dan Oprea

Head of Ecommerce, bigotti

I was most impressed by the project execution and attention to detail,  but the seamless communication we had with the Eleven Space team also mattered greatly.

Volodymyr Povstyany Avatar

Volodymyr Povstyany

Manager, Redcat

For now, we have completed more than 10 design sprints, and in 99% of cases, the screens have been delivered on time. As for the quality of work, we typically receive no more than 1-2 comments from our front-end team during backlog planning or daily meetings that would require returning a design task back to "ToDo." I consider this to be an extremely positive indication.

Key metrics

Our work speaks
through numbers

We focus on measurable impact, where design choices are driven by user behavior and reflected in business performance.

+50

Completed projects
all around the world.

$17.5M

Capital raised by
our startup partners.

+10M

Users reached with
products designed by us.

+11Y

Over a decade of experience in
delivering impactful digital solutions.

FAQ

Do you have questions?
We have answers

What services does your design agency offer?

ElevenSpace offers a wide range of services including: dashboard design, web app design, design systems, mobile app design, website design, presentation deck, branding, usability testing.

We also offer solutions such as discovery workshops, UX audits, end-to-end product design, product scaling and product redesign.

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What sets ElevenSpace apart from other design agencies?

ElevenSpace specialises in creating design systems that ensure consistency, scalability and efficiency across digital products.

This approach not only streamlines development processes but also enhances user experience, making products more intuitive and efficient:
- 75% faster time-to-market,
- 80% increase in consistency,
- 40% time and cost reduction.

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What others think about ElevenSpace?

We're constantly delivering solutions: on time and on budget. We’re grateful to have received industry recognition from CLUTCH, for being one of the top user experience companies for Information Technology.

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Curious how design can
turn browsing into buying?
Schedule a discovery call