From Discovery to Checkout
UX for Ecommerce
We help ecommerce brands turn complex product catalogs and workflows into straightforward, engaging experiences.
Trusted by
Ecommerce innovators
From Discovery to Checkout
We help ecommerce brands turn complex product catalogs and workflows into straightforward, engaging experiences.
Trusted by
Ecommerce innovators
what we know
We partner with ecommerce innovators to simplify discovery, highlight value and design experiences that make shopping feel trustworthy and enjoyable.
Shoppers can’t find what they need fast enough.
Slow experiences make even loyal customers lose patience.
With too many steps, every extra click kills conversions.
Unclear photos or hidden fees break trust instantly.
Inconsistent journeys across devices make shopping feel unreliable.
Delays or tricky returns ruin an otherwise smooth experience.
Our approach
We begin by understanding your current situation: what’s working, what’s blocking progress and defining the results you want to achieve, moving forward.
Online Store Platforms
Marketplace Platforms
Payment & Checkout Systems
Inventory & Order Management (OMS)
Warehouse & Fulfillment Solutions
Shipping & Logistics Integrations
Product Information Management (PIM)
Personalization & Recommendation Engines
Marketing Automation & CRM
Analytics & Business Intelligence
Returns & Reverse Logistics
B2B eCommerce Portals
Plan
Depending on your goals, we shape a focused plan designed to move you to the next stage.
Discovery
Roadmap and timeline
Weekly alignment sessions
Design project setup
Product design
Documentation
Developer handover
Implementation support
Discovery
We unpack operational flow, user roles and business constraints.
UX Audit
We identify friction points across your existing platform.
User Mapping
We define personas and their journeys.
Information Design
We simplify dense workflows into intuitive flows.
High-fidelity designs
We create intuitive interfaces that reflects your real-world use cases.
Design Systems
We build a design foundation with reusable components, consistency and clear documentation.
Interactive prototype
We create a clickable version of the product to test core user flows before development.
Implementation Support
We work with developers to ensure fast, low-friction, consistent implementation.
We worked on digital products that moved Hospitality solutions forward:
Online store strategy & product Design
Omnichannel ecommerce Platforms
Omnichannel Retail Platforms
Ecommerce Analytics & Insights Platforms
Marketplace Integration Tools
Customer Support & Live Chat Platforms
Customer Feedback & Review Platforms
We collaborated with Bigotti to bridge the gap between their in-store and digital experiences by undertaking the redesign of their responsive website.
We designed Swigly as an integrated solution with two core components: a mobile app for consumers and a dashboard for businesses, bringing all ecommerce operations into one place and using AI to elevate the entire experience.
We partnered with Nativ to design their brand logo and develop comprehensive brand guidelines aligned with their mission of bringing the timeless spirit of nature into modern homes.
Dan Oprea
Head of Ecommerce, bigotti
I was most impressed by the project execution and attention to detail, but the seamless communication we had with the Eleven Space team also mattered greatly.
Volodymyr Povstyany
Manager, Redcat
For now, we have completed more than 10 design sprints, and in 99% of cases, the screens have been delivered on time. As for the quality of work, we typically receive no more than 1-2 comments from our front-end team during backlog planning or daily meetings that would require returning a design task back to "ToDo." I consider this to be an extremely positive indication.
solutions for you
01 / 03
UX audit
Identify what’s holding your product back and how to fix it. Our UX audit gives you a structured, objective view of your product’s current experience. We analyze how users interact with your platform, where they struggle and what’s preventing your product from performing at its full potential.
what you receive
10-20 main screens analysed
Ideas on how to improve user flows and click-through rate
Clarity on what to keep, update, remove
45-min video call explaining all of our findings, plus an action plan
solutions for you
02 / 03
App redesign
Turn a complex, hard-to-scale product into a clear, structured experience. We restructure your product to make it easier to navigate, easier to scale and easier for users to understand, while aligning every design decision with your business goals.
what you receive
A modern app that can compete on a global-level
Simplified user flows & clear product structure
Feature prioritization, clarity & discoverability
Scalable design foundation that allows you to ship faster
Clear direction for developers. No guesswork, no wasted time.
solutions for you
03 / 03
Website & App redesign
If your product isn’t converting, the problem isn’t traffic. It’s how people experience it. We redesign your website and app as one cohesive system so your product is clear, your value is obvious and users know exactly what to do next.
what you receive
Aligned vision for users to move seamlessly from website to app
One experience, one standard
Stronger conversion flows
Scalable and consistent design built for future growth
+12 Awards won
Top Digital Design
Company in Romania
Clutch
Design Systems
Certified
Awwwards
Romania’s Most
Reviewed UX Partner
the manifest
Best Upcoming Digital
Design Company
Clutch
Product Design
Certified
Awwwards
Key metrics
Completed projects
all around the world.
Capital raised by
our startup partners.
Users reached with
products designed by us.
Over a decade of experience in
delivering impactful digital solutions.
Conversion rate
Hostelworld
after redesign
+39.49%
46Labs
after redesign
+37.02%
Autone
after redesign
+25.55%
+29%
on average
With our design system approach we’re able to save 2 days per week in feature development and time-to-market release time.
+40%
From the moment you contact us, it takes 5 days for us to get started on your project.
5days
Our work with Silicon Valley start-ups have taught us all about the level of quality required for businesses competing on a global level.
A+quality
What services does your design agency offer?
ElevenSpace offers a wide range of services including: dashboard design, web app design, design systems, mobile app design, website design, presentation deck, branding, usability testing.
We also offer solutions such as discovery workshops, UX audits, end-to-end product design, product scaling and product redesign.
What sets ElevenSpace apart from other design agencies?
ElevenSpace specialises in creating design systems that ensure consistency, scalability and efficiency across digital products.
This approach not only streamlines development processes but also enhances user experience, making products more intuitive and efficient:
- 75% faster time-to-market,
- 80% increase in consistency,
- 40% time and cost reduction.
What others think about ElevenSpace?
We're constantly delivering solutions: on time and on budget. We’re grateful to have received industry recognition from CLUTCH, for being one of the top user experience companies for Information Technology.
Design that elevates
what you build
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